Privacy Policy
1. Introduction
At Mick West Band (“we,” “us,” or “our”), accessible via mickwestband.com, we are firmly committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with our website and services. We adhere strictly to the principles and obligations outlined in the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws. Your privacy is of paramount importance, and we take all necessary steps to safeguard it.
2. Scope and Data Controller
This Privacy Policy applies to all users of mickwestband.com and related services. Mick West Band acts as the Data Controller for personal data processed through the website. If you have any questions regarding the handling of your data, you may contact us at [email protected].
3. Categories of Data We Process
We collect and process various categories of information to provide, improve, and secure our services:
a. Usage Data
Includes data collected automatically through website interactions such as browser type, IP address, device identifiers, language preferences, access times, pages viewed, referring URLs, and session durations.
b. Account Data
When you create an account, sign up for newsletters, or otherwise register, we may collect your full name, mailing address, email address, telephone number, and login credentials.
c. Profile Data
If you engage further, such as through purchases or event attendance, we may capture preferences, behavior on mickwestband.com, interests, feedback, and historical engagement records.
d. Communication Data
Covers all correspondence initiated by you or us. This includes support inquiries, contact form submissions, and communications retained in relation to customer service.
e. Technical Data
Device-level data including operating system, browser configuration, screen resolution, time zone settings, and network information.
f. Transaction Data
Comprises payment details (e.g., masked card information, billing address), order history, shipping address, and logistics information associated with purchases or services.
g. Preference Data
Represents your indicated marketing choices, communication preferences, and thematic interests in events, products, and promotions.
4. Legal Bases for Processing
We rely on the following lawful bases under applicable data protection laws:
– Consent: Where you have given express permission (e.g., subscribing to communications).
– Contractual Necessity: To fulfill our obligations under any contract with you (e.g., purchases, account management).
– Legitimate Interests: For purposes such as network security, fraud prevention, and marketing to existing customers, provided these do not override your rights.
– Legal Obligation: Where required by law or regulation.
5. Your Rights
Under GDPR and CCPA, you may exercise certain rights over your personal data, including:
– Right of Access: Obtain confirmation on whether we process your data and, if so, access to it.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request removal of your data where no longer necessary or where consent is withdrawn.
– Right to Restrict Processing: Request a temporary halt on data use under specific circumstances.
– Right to Data Portability: Receive data in a structured, machine-readable format for transfer to third parties.
– Right to Object: Object to our use of your data based on legitimate interest or direct marketing.
– Right to Non-Discrimination (CCPA): You will not face discrimination in service pricing or quality based on exercising your data rights.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement technical and organizational safeguards to protect your data. These include but are not limited to encryption, secure socket layer (SSL), restricted access protocols, staff training in data handling, regular backups, and system monitoring to prevent unauthorized access, misuse, or disclosure.
7. International Transfers
If your data is transferred outside your country of residence, especially within or outside the European Economic Area (EEA), we ensure adequate protection through mechanisms such as EU Standard Contractual Clauses, compliance with the UK GDPR, and adherence to applicable regional data transfer regulations.
8. Data Retention
We retain data only for as long as necessary for the purposes for which it was collected, including:
– Usage Data: up to 12 months for analytics and diagnostics.
– Account Data: retained until the account is deleted, plus up to 6 years for legal and tax compliance.
– Profile and Transaction Data: up to 7 years in compliance with financial and business regulations.
– Communication Data: up to 3 years post-last interaction.
– Technical and Preference Data: typically between 6 and 24 months, depending on relevance and consent status.
9. Cookie Policy
mickwestband.com uses cookies and similar technologies to enhance site functionality and user experience. Cookies fall into the following categories:
– Essential Cookies: Necessary for core website operations such as navigation and secure login.
– Functional Cookies: Remember your settings and preferences to enhance usability.
– Analytics Cookies: Help us understand how users interact with our content, enabling improvements through aggregated data collection (e.g., Google Analytics).
– Performance Cookies: Track system issues and website performance metrics.
10. Cookie Management & Compliance
You may control cookie settings via your browser preferences or our Consent Management Platform (where available). We respect Do Not Track (DNT) browser requests where supported and provide opt-out mechanisms in line with GDPR and CCPA requirements. For data collected via analytics or marketing cookies, we request explicit opt-in consent where legally mandated.
11. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children. Should we become aware that such data has been collected, we will promptly delete it. If you believe we may have unknowingly collected information from a minor, please contact us at [email protected].
12. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our data practices, legal obligations, or technology. Material updates will be communicated prominently on mickwestband.com. Continued use of the website constitutes your acceptance of all changes.
13. Contact Us
For any privacy-related inquiries, requests, or complaints, you may reach the Mick West Band team directly at:
Email: [email protected]
We are committed to resolving any privacy concerns in a fair, transparent, and timely manner.
This Privacy Policy affirms our dedication to compliance with applicable data protection laws, including the GDPR and CCPA. Your trust is important to us, and we encourage you to contact us with any questions regarding your privacy and how your data is used.
